Andy C. L. Yeung

Orcid: 0000-0003-0630-7372

According to our database1, Andy C. L. Yeung authored at least 12 papers between 2004 and 2024.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of four.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
Dataset
Other 

Links

On csauthors.net:

Bibliography

2024
An Empirical Study on Digitalization's Impact on Operational Efficiency and the Moderating Role of Multiple Uncertainties.
IEEE Trans. Engineering Management, 2024

Protagonists in digital transformation: The impact of chief digital officers on firms' financial performance.
J. Ind. Inf. Integr., 2024

2022
High-contact services of the transient and high-uncertainty type: managing customer experience.
Ind. Manag. Data Syst., 2022

2021
The impact of business intelligence systems on profitability and risks of firms.
Int. J. Prod. Res., 2021

2020
Business intelligence systems and operational capability: an empirical analysis of high-tech sectors.
Ind. Manag. Data Syst., 2020

2019
Should firms invest in social commerce? An integrative perspective.
Inf. Manag., 2019

2018
Environmental Incidents and the Market Value of Firms: An Empirical Investigation in the Chinese Context.
Manuf. Serv. Oper. Manag., 2018

2013
Market competitiveness and quality performance in high-contact service industries.
Ind. Manag. Data Syst., 2013

2011
Behind the Iron Cage: An Institutional Perspective on ISO 9000 Adoption and CEO Compensation.
Organ. Sci., 2011

2008
The Driving Forces of Customer Loyalty: A Study of Internet Service Providers in Hong Kong.
Int. J. E Bus. Res., 2008

2006
Adoption of internet banking: An empirical study in Hong Kong.
Decis. Support Syst., 2006

2004
From customer orientation to customer satisfaction: the gap between theory and practice.
IEEE Trans. Engineering Management, 2004


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